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  QUESTIONS?
Contact the
ITS Help Desk

helpdesk@uidaho.edu
1-208-885-HELP (4357)
Teaching & Learning Center Room 128

Help Desk Hours:
 Mon - Fri: 7:00am - 6:00pm
See additional Library and SUB Lab hours

  Student Accounts Information  

VandalSetup
If you have not done so already , please visit https://vandalsetup.uidaho.edu/ to activate your accounts. However, if you have already setup your accounts but are a bit confused about how your accounts work, this page is designed to provide more details about each of your accounts.

When do I use my myUIdaho credentials?
Knowing your credentials is critical for all University logins and communication. From online classes to campus computers, your myUIdaho credentials will be essential. Below are a few examples of when you will need to have your Student ID # or myUIdaho Username at hand.

What if I need to reset my password or PIN?
You may find that you need to reset the password to any one of your three account passwords: your myUIdaho account password/passphrase, your VandalMail Live email account password or your Student ID # PIN.

To properly reset your password, visit https://support.uidaho.edu/ and login with your myUIdaho Username and expired or temporary password. You may reset your PIN, myUIdaho Password, or VandalMail Live email password from the left-hand menu. Or, if you are unable to complete this process online, you may visit the Help Desk in TLC room 128, and with a photo ID, we can reset your password.

Are VandalMail Live and myUIdaho the same?
No, VandalMail Live and myUIdaho do not refer to the same account. VandalMail Live is purely your student e-mail at http://www.vandals.uidaho.edu/ (i.e. vand1234@vandals.uidaho.edu and corresponding password). On the other hand, myUIdaho refers to your login credentials for the University, including logging into the support site or campus computers (i.e. vand1234 and corresponding password).

Call the Help Desk at 208-885-HELP (4357) if you have any additional questions or should you require further assistance.

 
   
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