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  QUESTIONS?
Contact the
ITS Help Desk

helpdesk@uidaho.edu
1-208-885-HELP (4357)
Teaching & Learning Center Room 128

  How do I change my password(s)?   

There are two ways that you can change your password(s). You can either visit e-Support or visit the ITS Helpdesk.

Changing your password(s) via e-Support

  1. Go to http://support.uidaho.edu and log into the 'Account Manager' window.
     
  2. Enter your username and your password.
     
  3. Click on Change Passwords. A screen similar to figure 1 should appear.
    Change Passwords Screen
    Figure 1
     
  4. Check all of the accounts that you would like to change the password on.
     
  5. Enter your new password in the Enter and Confirm textboxes or click on "Use a random NEW password selected by computer" to use the password displayed.
     
  6. Click on Change Passwords for Selected Accounts.
     
  7. A new screen should appear indicating whether your password changes were successful.

Note: If you see an error take note of what account gave you the error. You should then hit back and check only the account with the error. You may then enter your new password, and click on Change All Selected Passwords. If this does not fix the problem contact the ITS helpdesk.

Visiting the Helpdesk
You can also change your password by going to the ITS Helpdesk in TLC 128. Make sure to bring some form of picture identification.

 
   
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